Installs last counted · updated every Sunday
Salesforce embedded chat is a Customer Support & Helpdesk tool used by 46 tracked DTC brands, most often in Apparel (14%) and Beauty & Personal Care (14%). 86% of those brands are in the USA. In the last 90 days, 0 brands installed it and 1 brand removed it. Brands running Salesforce embedded chat most often also run Facebook and TikTok. 1800DTC counts installs every Sunday, most recently on Nov 1, 2026.
| Brand | Change | Date |
|---|---|---|
| Crocs | Removed | Oct 20, 2026 |
Weekly crawls of tracked DTC brands. Every switch, removal and new install, with the confidence behind it and a verified person to call.