Salesforce embedded chat

Tracked brand installs46 storesNet installs · 7d0

Installs last counted · updated every Sunday

  • Customer Support & Helpdesk

Quick answers

How does Salesforce embedded chat compare to its competitors?

Used by 1% of stores running Salesforce embedded chat or a competitor

How many DTC brands use Salesforce embedded chat?

Salesforce embedded chat is a Customer Support & Helpdesk tool used by 46 tracked DTC brands, most often in Apparel (14%) and Beauty & Personal Care (14%). 86% of those brands are in the USA. In the last 90 days, 0 brands installed it and 1 brand removed it. Brands running Salesforce embedded chat most often also run Facebook and TikTok. 1800DTC counts installs every Sunday, most recently on Nov 1, 2026.

Who uses Salesforce embedded chat

Share of 7 stores

By category

Apparel
14.3%
Beauty & Personal Care
14.3%
Food & Beverage
14.3%
Health & Wellness
14.3%
Other
42.9%

By country

USA
85.7%
Canada
14.3%

Also runs

Facebook
85.7%
TikTok
85.7%
Google Ads
71.4%
Pinterest Tag
57.1%
Klaviyo
42.9%

Recent changes

BrandChangeDate
CrocsRemovedOct 20, 2026
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Top stores using Salesforce embedded chat

Ranked by estimated monthly traffic
Ranked by estimated trafficThe highest-traffic stores running Salesforce embedded chat, with their monthly visits.Get access →

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