Gorgias
Gorgias is a customer experience tool that centralizes support tickets and provides buyer profile information. It connects to ecommerce stores, allowing order edits, subscription modifications, and payment refunds within the helpdesk.
- Web
- gorgias.com
Installs last counted · updated every Sunday
- Customer Support & Helpdesk
Quick answers
Who recently started using Gorgias?
How does Gorgias compare to its competitors?
What size brands use Gorgias?
How many stores use Gorgias?
How many DTC brands use Gorgias?
Gorgias is a Customer Support & Helpdesk tool used by 4,205 tracked DTC brands, most often in Beauty & Personal Care (21%) and Apparel (17%). 80% of those brands are in the USA. In the last 90 days, 162 brands installed it and 30 brands removed it. Brands running Gorgias most often also run Klaviyo and Facebook. 1800DTC counts installs every Sunday, most recently on Nov 8, 2026.
Who uses Gorgias
Share of 584 storesBy category
- Beauty & Personal Care
- 21.1%
- Apparel
- 17.3%
- Food & Beverage
- 14.9%
- Health & Wellness
- 14.4%
- Other
- 32.4%
By country
- USA
- 80.3%
- UK
- 7.9%
- Canada
- 3.8%
- Australia
- 1.7%
- France
- 1.7%
Also runs
- Klaviyo
- 94.5%
- 83.9%
- Klaviyo Forms
- 81.5%
- Google Ads
- 79.8%
- TikTok
- 68.2%
Recent changes
| Brand | Change | Date |
|---|---|---|
| Michael Todd Beauty | Removed | Nov 1, 2026 |
| DR-HO's | Removed | Nov 1, 2026 |
- Every brand running it, by name
- First-found dates and categories
- Who removed it, and where they went
- Segments by region, traffic and plan
Top stores using Gorgias
Ranked by estimated monthly trafficWorks with
1 listed integration- Okendo
Know when any DTC brand changes its stack
Weekly crawls of tracked DTC brands. Every switch, removal and new install, with the confidence behind it and a verified person to call.