DigitalGenius
DigitalGenius is a customer experience tool that uses AI and automation to resolve customer service queries for online retailers and ecommerce brands. It enables automated support and query resolution.
- Pricing
- DigitalGenius offers custom pricing, requiring a demo to learn more.
Installs last counted · updated every Sunday
- Customer Support & Helpdesk
- Customer Data
- Customer Experience
Quick answers
What does DigitalGenius cost?
How many stores use DigitalGenius?
How many DTC brands use DigitalGenius?
DigitalGenius is a Customer Support & Helpdesk tool used by 32 tracked DTC brands, most often in Apparel (33%) and Beauty & Personal Care (22%). 56% of those brands are in the USA. No brand installed or removed it in the last 90 days. Brands running DigitalGenius most often also run Google Ads and TikTok. Pricing: DigitalGenius offers custom pricing, requiring a demo to learn more.. 1800DTC counts installs every Sunday, most recently on Nov 1, 2026.
Who uses DigitalGenius
Share of 9 storesBy category
- Apparel
- 33.3%
- Beauty & Personal Care
- 22.2%
- Home & Garden
- 22.2%
- Baby & Kids
- 11.1%
- Other
- 11.1%
By country
- USA
- 55.6%
- UK
- 33.3%
- Canada
- 11.1%
Also runs
- Google Ads
- 88.9%
- TikTok
- 77.8%
- 66.7%
- Klaviyo
- 66.7%
- Klaviyo Forms
- 55.6%
- Every brand running it, by name
- First-found dates and categories
- Who removed it, and where they went
- Segments by region, traffic and plan
Top stores using DigitalGenius
Ranked by estimated monthly trafficWorks with
7 listed integrationsLearn more about the tech stack integrations that DigitalGenius offers below. Key integrations include Zendesk, Gorgias, Kustomer, Intercom, Reamaze, Shopify, Yotpo, and Klaviyo.
- Zendesk
- Klaviyo
- Kustomer
- Intercom
- Gorgias
- Yotpo
- Reamaze
Pricing
DigitalGenius offers custom pricing, requiring a demo to learn more.
Custom
?
- Conversational AI
- Visual AI
- Generative AI
- Deep Integrations
- Analytics & Alerting
- Improve CSAT
Know when any DTC brand changes its stack
Weekly crawls of tracked DTC brands. Every switch, removal and new install, with the confidence behind it and a verified person to call.