Consio AI

AI voice agents for every Shopify call

Consio is the AI phone platform for Shopify brands. Its AI voice agents handle both inbound and outbound calls, with live Shopify order, product and stock context in every conversation. Every call, SMS and voicemail is tied to Shopify revenue.

Inbound: the AI voice agent answers 24/7

The AI voice agent picks up every call, day and night. It answers product and order questions, cancels orders within your rules, sends tracking links by SMS and books a callback when a human is needed. IVR menus and call queues route callers to the right person with full context.

Outbound: call your segments and close the sale

Consio calls Klaviyo or Shopify segments like abandoned checkouts, failed payments and VIPs. During the call, the AI voice agent creates the Shopify draft order and texts the checkout link. It can also leave your voicemail. Teams that prefer human reps use the power dialer, or Consio Talent: trained human agents who work directly inside your Consio account.

Integrations

Consio connects natively with Shopify and Klaviyo, and integrates with Gorgias, Zendesk, Kustomer, Richpanel, eDesk and Re:amaze. A public API and webhooks cover the rest of your stack.