SelfServe

SelfServe gives your customers a self-service portal on the order status page to instantly fix common mistakes. They can swap variants, correct addresses with Google Maps validation, and even cancel orders within a timeframe you control. Turn problem orders into profit opportunities with post-purchase upsells that increase your average order value. Reduce support tickets, improve customer satisfaction, and grow your revenue. - Self-Service Order Editing: Let customers edit orders 24/7, no support needed. - Increase AOV with Upsells: Offer one-click product add-ons after they checkout. - No Failed Deliveries: Get address validation with Google Maps auto-complete - Full Control: Set custom editing windows and rules for what can be changed. - Item & Variant Swaps: Customers can change size, color, or product options