Tie

Tie

Starter $499/mo · Growth $1,499/mo · Enterprise $2,499/mo
Email MarketingCustomer DataSMSeCommerceCustomer Retention Analytics
5(35 reviews)

As the first platform to enrich shopper contact and demographic data in real-time, Tie empowers B2C marketers to de-anonymize visitors, and personalize every touchpoint—from website to email—using attributes like age, gender, marital status and more.

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What is Tie?

Real-Time Identity Enrichment for Ecommerce Brands

Tie helps B2C marketers unlock the full value of their traffic by transforming anonymous visitors into actionable profiles. Through real-time data enrichment, brands can identify who’s browsing their site—capturing attributes like age, gender, and marital status—to personalize messaging and improve conversion rates across email, SMS, and retargeting channels.

Deep Demographic Targeting for Smarter Campaigns

With Tie, brands gain access to enriched demographic traits that go beyond standard analytics. These traits power advanced segmentation and audience filtering, allowing marketers to tailor creative and offers based on real consumer attributes. Whether it’s optimizing flows or refining paid media targeting, Tie delivers deeper customer insight from the very first click.

Seamless Integration Across Your Marketing Stack

Tie plugs directly into leading ESPs, ad platforms, and marketing tools—streamlining your ability to act on enriched data in real time. With configurable match rates and warmed email send capacities up to 5 million, brands can build high-performing campaigns that feel more personal and convert more effectively.

Scalable Plans With Enterprise Support

From growth-stage DTC brands to enterprise marketers, Tie offers tiered pricing plans with generous annual credit limits and unlimited users. All plans come with demographic enrichment, single sign-on (SSO), and dedicated Slack support, ensuring data teams and marketers can work efficiently at scale. Whether you’re starting at 300K credits or scaling past 3 million, Tie adapts to your customer acquisition and retention goals.

FAQs

What does Tie do for ecommerce brands?
Tie helps ecommerce brands de-anonymize website visitors in real time by enriching them with demographic data like age, gender, and marital status, enabling more personalized marketing and higher conversion rates.

How does Tie integrate with my marketing tools?
Tie offers seamless integrations with major ESPs, ad platforms, and ecommerce systems, making it easy to push enriched audience data into your existing workflows for targeting and segmentation.

What kind of data can I expect from Tie’s enrichment?
Tie enriches visitor profiles with key demographic traits, including age, gender, marital status, and more, which can be used to filter audiences, personalize messaging, and optimize ad spend.

Is there a free version or trial available?
Tie does not offer a free plan, but all pricing tiers include upfront annual credits and access to core features. To explore a fit for your brand, you can reach out for a personalized demo.

What level of support is included with Tie plans?
All plans include access to a dedicated Slack support channel, along with customer success guidance, SSO setup, and technical assistance for integrating with your existing stack.

Pricing

Starter

$499/mo
  • 300K Credits/y
  • Users - Unlimited
  • Opt-out Point - 180 days
  • Warmed Email Send Capacity - 500K
  • Audience Filtering
  • ESP & Platform Integrations
  • Configurable Match Rate
  • Demographic Trait Enrichment (3)
  • Audience Filtering
  • Advertising Integrations
  • ESP & Platform Integrations
  • SSO
  • Dedicated Slack Channel Support

Growth

$1,499/mo
  • 1.2M Credits/y
  • Users - Unlimited
  • Opt-out Point - 90 days
  • Warmed Email Send Capacity - 2M
  • Audience Filtering
  • ESP & Platform Integrations
  • Configurable Match Rate
  • Demographic Trait Enrichment (3)
  • Audience Filtering
  • Advertising Integrations
  • ESP & Platform Integrations
  • SSO
  • Dedicated Slack Channel Support

Enterprise

$2,499/mo
  • 3M Credits/y
  • Users - Unlimited
  • Opt-out Point - 90 days
  • Warmed Email Send Capacity - 5M
  • Audience Filtering
  • ESP & Platform Integrations
  • Configurable Match Rate
  • Demographic Trait Enrichment (3)
  • Audience Filtering
  • Advertising Integrations
  • ESP & Platform Integrations
  • SSO
  • Dedicated Slack Channel Support

Tie Media

Case studies & success stories

How SharperImage.com Grew Revenue per Recipient with Tie

How SharperImage.com Grew Revenue per Recipient with Tie

Like many ecommerce brands, SharperImage.com had historically relied on broad campaign sends across large portions of its database. The team wanted to identify the shoppers most likely to convert, prioritize those audiences more intelligently, and improve inbox placement without creating additional operational complexity. SharperImage.com turned to Tie to modernize how they approached segmentation, deliverability, and customer engagement across email campaigns. What started with anonymous visitor identification quickly expanded into a broader lifecycle marketing strategy powered by Predict’s AI segmentation.

2X

Placed Order Rate

+

41%

Revenue Per Recipient

36%

Higher CTR

How Fair Harbor Drove CTR and Saw Conversion Lift Using Tie

How Fair Harbor Drove CTR and Saw Conversion Lift Using Tie

Fair Harbor’s needed a fully transparent workflow and proof of incrementality before rolling anything out. Tie’s team added a single universal block into Fair Harbor’s Klaviyo instance. Once incrementality was confirmed, Fair Harbor added the universal Tie block across all lifecycle flows and email templates to standardize inbox placement improvements at scale. With better placement and durable engagement lifts, Fair Harbor gained the confidence to expand segmentation and send volume while maintaining list health and reputation.

139%

Increase in CTR

49%

Lift in Site Conversion

29%

CTR Lift in Validation Test